Frequently Asked Questions

How much does it cost?
Completing the domains is FREE. Costs apply for all support required beyond receiving your report.


Do you have to be a Cognition client to use The Navigator?
You do have to be registered with Cognition to gain access to the tool, you can do that by registering through our Contact page.


Can you request a consultant
No, Cognition will allocate your school or Kāhui Ako a consultant appropriate to the size and location of you school.


How long does it take to complete?
You can spend as little or as much time as you like on each domain. Our recommendation is to spend no longer than 30 minutes on each domain. As a collective we recommend one school takes no more than 2 weeks to complete their chosen domains. This may differ for Kāhui Ako.


Do I have to complete all the domains?
Completion of every single domain is not necessary. You can complete one, two, three, four or all domains if you wish.

E.g. If your organisation feels as though they have strong stewardship and leadership, you may wish to skip domains 1 & 2 and complete the other domains.


How many people in my organisation can complete each domain?
The Navigator can be completed by either one individual, or by all stakeholders. For a more comprehensive view, we recommend completion from as many stakeholders as possible (board of trustees, principal, leadership, teachers, parents, students).


Can I edit my responses?
You can change your responses whilst you are completing a domain. However, once you hit submit, you would have to contact Cognition to change any responses.


Are the results private?
All results are held privately with Cognition, for release to your school only.


What does the report detail?
The Navigator report provides an aggregation of not only the results of each stakeholder group (e.g. It aggregates the results of all of the leadership team), but an aggregation of all responses received for each domain. The report is an easy to read visual that identifies the schools areas of strength, areas of priority need and areas of high priority need within each domain.


How long will it take to get my report?
Once your school has completed all the domains they wish to complete, your Navigator Coordinator will signal this completion to your Cognition Consultant. The average time it takes to receive your report is 5 working days.


Can The Navigator be used for purposes beyond the PLD Journal?
Yes, The Navigator is incredibly versatile. We believe it is best used to assist in the completion of the PLD Journal. However, it can be used to prepare for upcoming ERO visits, or simply used as a means of implementing stronger PLD.


How will I know when all stakeholders from my organisation are finished?
Every school, kura or Kāhui Ako who engage with The Navigator will have to nominate a Navigator Coordinator, a team member within the school who coordinates the completion of the tool and in discussion with their Cognition consultant will decide how to manage the completion of The Navigator in their school.


Do all stakeholders who completed The Navigator get to see the results?
All results will be shared with your schools nominated Navigator Coordinator (typically the Principal), it will then be at their discretion as to whether they share the results with all.


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